FAQ's

Q. How are you different from other rental companies?

A. We’re constantly growing our inventory with high-quality products, to best fit a variety of event needs. By booking your rentals through us, you won’t have to juggle a bunch of vendors!

Q. Why don't you have prices on your website?

A. We consider each event to be unique, therefore, we custom price our products for each client. We factor in delivery fees, the items, and the quantity of the items that piqued your interest.

To receive pricing information, we kindly ask that you select the quantities of the items you’re interested in, add them to your quote, and submit your quote on the My Quote page.

Please note: we respectfully do not give any pricing information via telephone.

Q. What's a quote & how do I receive pricing?

A. A quote is an informal outline of what your event total could be. To begin a quote with us, we kindly ask that you select the quantities of the items you’re interested in + add them to your quote (both actions can be found on the product pages), and submit your quote request via the My Quote page.

We’ll send you exclusive pricing within 24-48 hours!

Please note: we respectfully do not give any pricing information via telephone.

Q. Do you have a minimum delivery fee?

A. Yes we do! We want to make sure you receive the best quality services. We’d love to host you in our showroom and go over our variety of rentals!

Q. When should I reserve my rental items?

A. A good rule of thumb is to begin configuring your rental budget as soon as you’ve set a date and picked a venue. We suggest booking your rentals at least 6 months out from your event.

Q. Is there a deposit required to reserve rentals?

A. Yep! The deposit amount will vary according to your event total. Deposits must be received by Orlando Wedding & Party Rentals 7 days after contract is drawn & received by client- this is what officially reserves the rentals & rates.

Q. How far do you deliver?

A. You’ll see our trucks all over Central Florida!

Q. Is there a charge for pickup/delivery?

A. We provide a custom quote for delivery/ pick-up based on the size of the order, where we’re going, and complexity. Late night/ next day pickup’s may be accommodated for an additional fee.

No worries- we factor this into any price quotes we send you!

Q. When is my final rental count and my final payment due?

A. Final rental counts and final payments are due no later than 2 weeks before your event date.

Q. What forms of payment do you accept?

A. We accept cash, cashier’s check, money orders, and all major credit cards.

Please note: we can only accept checks up to a certain point before your event. If paying by cash, we only accept the exact amount as we are unable to make change.

Q. If I'm paying by check, where do I send my deposit/payment to?

A. Checks are to be made out to Orlando Wedding & Party Rentals and sent to 1761 Pine Bay Dr, Lake Mary, Fl 32746.

Please note: we can only accept checks up to a certain point before your event.

Q. Can I pick-up my rental items?

A. For most of our items, we need our experienced crews to handle the transport. We only offer pick-ups for certain products, with a minimum fee.

Please contact us at [email protected] or call us at 407-739-5740 (Monday-Friday, 9-5p) for more information.

Q. If your staff delivers, do you set it up for us as well?

A. Absolutely! Our delivery fee includes us setting up your rentals exactly how you would like them.

Q. Can I come see what rentals you offer, in person?

A. We offer showroom consultations once a quote has been sent and received. This allows us to have the items you’re interested in ready for viewing. Please note: you may not be able to see all the items you’re interested in such as: tents (etc.)

Our showroom is by appointment only. To set up an appointment, please have your quote handy and call us at 407-739-5740 (Monday-Friday, 9-5p), or email us at [email protected]

Q. How can I reserve a tent?

A. With advance notice of at least 3-6 months, you can reserve a tent with a non-refundable & non-transferable deposit. A deposit is required whether you are certain you’re getting the tent, or if it’s just a rain back-up. Tents going to commercial spaces (venues, etc.) may require a permit and require additional time & services.

Q. How do I know which size dance floor I need?

A. A good rule of thumb is to estimate that about half of your guests will be groovin’ on the dance floor at any given time. For example, a 16’x16′ dance floor is perfect for 50-100 total guests. By giving us your guest count and/or having a size in mind, we can give you the most accurate quote!

Q. How do I know which size tent I need?

A. In order for us to give you an accurate quote on a tent rental, it helps us to know how many guests will be attending and what is going underneath the tent. For example, if you plan on having a dance floor under the tent- that will take up a significant amount of space!

Q. Ugh, I'm not finding what I'm looking for...

A. Have no fear! If you’re searching for something that’s not showing up on our website, it could be that we’re waiting to take their headshots. There may be a chance that we have what you’re looking for- just ask us! 🙂