Q. What do you mean by one-stop shop, full service rental company?
A. With one stop, you can find what you’re looking for- no matter the event! By booking your event rentals through us, you’ll get trustworthy service and high-quality products, while having the convenience of fewer vendors. There’s enough to coordinate when it comes to an event, you shouldn’t have to chase after a bunch of vendors!
Q. Why don't you have prices on your website?
A. We’re not looking to hide what we charge. We consider each event to be unique, therefore, we create custom pricing packages* based on your individual, event needs. While we have standard pricing, we want you to be aware of our custom packages that may have discounts available based on the items that peaked your interest.
*based on quantity of rentals, availability, and local events.
Q. How do I receive a quote for pricing?
A. To get a quote on our pricing, please visit our contact page to fill out the requested form or email us at email@example.com. In order for us to give you an accurate quote we kindly ask that you provide the details of your event and the exact items you’re needing (with quantity).
Q. Do you have a minimum rental fee?
A. Yes we do have a minimum order, however, please contact us for a quote based on your event needs!
Q. When should I reserve my rental items?
A. As soon as you know what you would like to rent & the quantity, we recommend reserving right away to hold the rates and rentals available! Most items we advise booking at least 30 days prior to your event, but a good rule of thumb is to book your rentals between a year to three months out from your event.
Q. Is there a deposit required to reserve rentals?
A. Short answer: yes. The deposit will vary according to rentals reserved, and deposits must be received by Orlando Wedding & Party Rentals 7 days after contract is drawn & received by client. This is what officially reserves the rentals & rates.
Q. How far do you deliver?
A. You’ll see our trucks all over Central Florida!
Q. Is there a charge for pickup/delivery?
A. We provide a custom quote for delivery/ pickup pricing based on the size of the order, where we’re going, and complexity. Late night/ next day pickup’s may be accommodated for an additional fee.
Q. When are my final rental count and final payment due?
A. Final rental count and final payment are due no later than 2 weeks before your event date.
Q. What forms of payment do you accept?
A. We accept cash, cashier’s check, money orders, and all major credit cards.
Q. If I'm paying by check, where do I send my deposit/payment to?
A. All payments are to be made out to Orlando Wedding & Party Rentals and sent to 1761 Pine Bay Dr, Lake Mary, Fl 32746.
Q. Can I pick-up my rental items?
A. For most items, we need our experienced crew to handle the transport.We only offer pick-up’s for certain items, with a minimum fee.
Please contact us at firstname.lastname@example.org or call us at 407-739-5740 for more information.
Q. If your staff delivers, do you set it up for us as well?
A. Absolutely, our delivery fee includes us setting up your rentals exactly how you would like them.
Q. Can I come see what rentals you offer, in person?
A. We offer showroom consultations once a quote has been sent and received. This allows us to have the items your interested in, ready for viewing. Keep in mind, you may not be able to see all the items you’re interested in such as: tents (etc.)
Q. How can I reserve a tent?
A. With advance notice of at least 3-6 months, you can reserve a tent with a non-refundable & non-transferable deposit. A deposit is required whether you are certain you’re getting the tent, or if it’s just a rain back-up. Tents going to commercial spaces (venues, etc.) may require a permit.
Q. How do I know which size dance floor I need?
A. A good rule of thumb is to estimate that about half of your guests will be groovin’ on the dance floor at any given time. For example, a 16’x16′ dance floor is perfect for 50-100 total guests. By giving us your guest count and/or having a size in mind, we can give you the most accurate quote!
Q. How do I know which size tent I need?
A. In order for us to give you an accurate quote on a tent rental, it helps us to know: how many guests you will have and what is going underneath the tent. For example, if you plan on having a dance floor under the tent, that will take up a significant amount of space.
Q. Ugh, I'm not finding what I'm looking for...
A. Have no fear! If you’re searching for something that’s not showing up on our website, it could be that we’re waiting to take their headshots for the site. So, there might be a chance we have what you’re looking for.